UnitedUs - A strategic brand and design agency in Brighton UK

Helpforce

Doubling the number of NHS volunteers in a month with a nationwide print campaign. How do you radically transform the way we experience healthcare in the UK? How do you enable more people to experience the benefits of altruism; becoming closer to the communities they live in and feeling supported, cared for and valued? How do you enable the world’s fifth-largest employer, and most prolific social care system, to iterate at scale?


Deliverables

Brand guidelines Brand strategy Brand visualisation Copywriting Digital design Digital marketing Film Illustration Marketing Photography Print collateral Tone of voice UX Visual identity Web design Web development

Sector

Charity Education Healthcare

Location

UK

Helpforce is a non-profit organisation that’s confronting some of the biggest challenges within health and social care across the UK and finding the opportunities for volunteering to become more effective and impactful throughout the health and care experience. Given the intensely political, complex and crowded environment they exist within, their brand needed to provide a clear narrative and sharp cut-through that would make their cause compelling to patients and NHS Trust leaders alike. And now, across the country, it’s doing just that.

Helpforce male volunteer laughing with a female nurse
Helpforce male volunteer in a portrait shot, looking directly at the camera
Helpforce female volunteer talking with an elderly female patient
This fantastic campaign is such a strong example of the British spirit. Helpforce will make a real difference to so many people’s lives in the months and years to come.

King Charles III

Illustration of four people supporting each other, with trees and clouds in the background
Illustration of a mother and baby in a pram, being assessed by two medical professionals
Illustration of a young boy outside a hospital, being supported by a medical team member and Helpforce volunteer

1,861,632

hours pledged to support the NHS through Helpforce

The initiative of Helpforce is an overwhelming success, and it will benefit the lives of everyone in the UK and wider NHS.

Theresa May

A smiling female nurse in purple scrubs
A woman checking up on a patient.
A hospital carer comforting an elderly patient in hospital.

peak traffic of

2000 hits

a minute

Illustration of a meal time items, including a tray with food and water, medication and a book
Illustration of medical equipment, including a stethoscope and pager

Working alongside the team at Helpforce, and the PR minds over at Forsters, we devised, designed and launched a national volunteer recruitment drive in the DailyMail in the lead up to Christmas 2018. Over the course of one month, the campaign attracted over 33,000 volunteers – increasing the NHS’ volunteers by one third and contributing 1.8 million hours of volunteering over six months.

Helpforce needed a brand that could foster a social movement; an apolitical call to action that would unite people around a vision for a community-integrated NHS. An invitation to everyone, whether you’re the leader of an NHS Trust, a healthcare worker or a patient, you can contribute to shaping the future of the NHS through volunteering. Being a part of this movement provides you with the tools, knowledge and network to get involved. Along with #bethehelpforce, the brand contains a master plan of staged messaging that enables them to talk about the practical, ground-level work they are doing within hospitals, through to the large scale change advocacy that defines the future of their organisation.

Illustration of a hospital room with two empty beds, ready to accommodate new patients
Luke, Natalie, and the team at UnitedUs have a great combination of creativity, intelligence, and passion, which they bring to bear on creating standout brands.

Beth Vaughan

A smiling elderly gentleman.

34,000

volunteers signed up in one month to Helpforce

1000

pledges per day

6 days

to create the campaign and website

Want to build your brave brand with us?

[email protected]